Thank you again for all your help organising our new screens - you have been so lovely to work with. We are extremely happy with the work and the finished product and it is exactly what we envisaged and hoped for. Can you please pass on our thanks to David, John and Glen specifically for their interest, ideas and expertise in creating the final touch of magic to our outdoor room!
A. Martineau, Kenmore
I just wanted to commend Ashleigh Bardell for the excellent customer service we received with our recent installment. Through the whole process she kept us informed and in the loop. Always following up promptly when we had any questions or concerns. Well done Ashleigh! Our awnings look great!
Some of the felt came out of the louvres and needed refitting. Josh and Ben have just departed our property. They were wonderful, being highly pleasant and co-operative. There was no dispute about what needed to be done. Not only did they attend to the issue, they examined the likely cause of the problem and took action so as to avoid a repeat. They were calm and methodical.
I understand that Josh has only recently restarted with Vanguard. His appointment as maintenance manager in Sydney is a 100% excellent choice. He is very knowledgeable on your products. It was Ben's first day on the job. He is another wise appointment. While Josh was providing advice on the mobile to fellow Vanguard staff, Ben kept working without being told to do so. He worked as if he had been on the job for years.
Josh and Ben are the representatives Vanguard would wish for. They deserve to be congratulated.
S. Sharp, Earlwood
I would like to thank you for your professional service and assisting my husband and I get our new opening louvre roof just in time for Christmas with our family. Your sales staff were very friendly and explained all the technical info in simple terms for us. We are hoping in the New Year to add some outdoor blinds to the front and will certainly be dropping by your showroom for a look. Thanks again.
M. Harris, Pelican Waters. Caloundra.
"I would like to congratulate you on a professional service and to thank your staff.
We have had our external blinds installed today and are delighted with the product. However in addition to our satisfaction with the blinds I would like to specifically comment on the excellent service of staff members in your organisation. They have been on time, skilled at what they do and have gone the extra bit to ensure the blinds are exactly what we want.
Such excellent customer service is greatly appreciated and I will recommend you to others - it is also highly likely we will have more blinds installed ourselves. The quality, efficiency and professionalism of your company makes it deserving of continued success.
Please pass on our thanks to the sales, measuring, office and installation staff. They all did a great job for us"
K. Cooper, Brisbane
We have used Vanguard products in two of our houses: for internal roller blinds in a house renovation a few years ago and more recently for both internal and external blinds and shutters in our new house. We have been very happy with the quality and functioning of these products. The showroom in Fortitude Valley was an excellent place to view and discuss the pros and cons of the various products in relation to the functional requirements of our new home. The sales staff explained how the products work and their suitability for various locations around the home and willingly took time to visit the house to work out specific solutions for us. We were also very impressed with the care and professionalism of the installer. From first inquiry to job completion, our experiences with Vanguard have been extremely positive.
A. & D. Luke, Samford Valley
Just a quick note to let you know how delighted we are with our new opening roof. It was such a pleasure dealing with a company that provided wonderful service, a great product and were only too happy to answer all our questions along the way. Absolutely top job. Thank you!
J. Brooke, Brisbane